Shopping Online

SHOPPING POLICY

IMPORTANT NOTICE ON CUSTOMES FEES, DUTIES OR TAXES

Our prices do not include duties or value-added taxes (VATs). If assessed, these charges are the responsibility of the package recipient, who will be billed by our courier services upon delivery. We will also include an invoice on the package stating the price of the items for Customs declaration.

SHOPPING ONLINE GUIDE

HOW TO SHOP ONLINE

Welcome to LIWELL Shopping is easy, convenient and secure.
Simply select the product you want to purchase and follow the instructions below:

Step One: Rollover a product image and click on the Quickshop button. Select your desired product and qty as relevant and then click ï¿½add to cartï¿½. More additional product information may find in the ï¿½add to cartï¿½ page.

Step Two: When you've completed shopping, click the Checkout button that will be displayed each time you add an item to your cart along with the details for that item. Follow the onscreen instructions to proceed through the checkout process. Please note that you may change the contents of your shopping bag including the quantity (up to six [6] of any single item) during checkout prior to clicking on Submit Order.

More information on our Maximum Purchase Policy.

Step Three: After your order has been submitted, a displayed confirming that your order was received. An email confirming receipt of your order will also be sent shortly after your order was submitted. If an order confirmation does not arrive within 48 hours after submission, please contact us by phone at 603-90562499 or via email for assistance.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please call LIWELL Online Customer Relations at 603-90562499 or email to csr@liwell2u.com. For fastest service, please have your order number available.

VIEW CART

Click on the View Cart icon to display the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered in this area.

DELETING ITEMS FROM YOUR SHOPPING CART

If you wish to delete an item in your Shopping Bag, simply go to ï¿½View Cart ï¿½ and select the "Remove" link below the product name. The item will be removed from your shopping bag.

MAXIMUM PURCHASE POLICY

We regret that we must limit orders to no more than six (6) units of any item with a maximum purchase of MYR $2,000 per customer. If you have any questions, please call us at 603-90562499 or email to csr@liwell2u.com and we will be happy to assist.

PROMOTION / OFFER/ DISCOUNT CODES

REDEEMING PROMOTION / OFFER/ DISCOUNT CODES. Simply enter your promotion/offer/discount code in the text box marked ï¿½Discount Codeï¿½ on the Billing page during the Checkout process. When an offer code is accepted, it will be displayed on the ï¿½Order Reviewï¿½ page.

Please Note: Promotion / Offer / Discount codes are case sensitive and should be entered exactly as they appear. Only one offer code may be used per online order.

PAYMENT OPTIONS

The following payment methods are accepted for payment:

DOMESTIC ( MYR Gateway only )

Option 1 ( IPAY88)

1. Visa & Master Card ( in MYR)
2. Local Online Banking/ E-debit

    2.1 Alliance Online
    2.2 AmOnline
    2.3 Bank Islam Online
    2.4 CIMB Clicks
    2.5 Eon Online
    2.6 Hong Leong Online
    2.7 Maybank2u
    2.8 PBebank
    2.9 RHB Online

3. Ewallet ( Meps Cash/Mobile Money / Web Cash )
4. Other Countries for MYR payment modes, available only China,Philipine,Thailand&Vietnam as follows:-

    4.1 China Union Pay ( China )
    4.2 Payeasy ( Philipines )
    4.3 Paysbuy ( Thailand)
    4.4 VinaPay ( Vietnam)

Option 2 ( PayPal in MYR)

Visa, Master , American Express , Discover & Paypal.

Option 3 ( Offline Payment by local bank in cheque)

For other mode of payment, please refer to Others Method Of Payment & Order.

INTERNATIONAL( Muti-Currency Gateway )

Visa, Master , American Express , Discover & Paypal.

For other mode of payment, please refer to Others Method Of Payment & Order.

Important information:
For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match this criteria.

BROWSER REQUIREMENTS

Our site works best with Internet Explorer 7.0 and other later versions, Firefox 3.0 and other later versions.

SECURITY ONLINE

At Liwell2u.com, we understand how important security is to you. When you place an order at Liwell2u.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.

In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:
ï¿½ Internet Explorer 7.0 and higher
ï¿½ Mozilla Firefox 3.0.1 and higher ï¿½

STEPS FOR REDEEMING A DISCOUNT CODE

STEP ONE : Enter your Discount Code on the View Cart page.
STEP TWO :When an Discount Code for a sample offer is accepted, the offer will usually be displayed in the "Order Review."
STEP THREE: Check the details for each promotion for important information.
STEP FOUR: Check out for payment.